Adept is #1 in our Field

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Why Our Customers Love Us

As engineering information management needs change and grow, there is nothing more rewarding than knowing we’re bringing value in meaningful ways to our clients, and knowing their direct reviews of Adept made us #1.

Synergis Software Is a Leader in Enterprise Content Management and a
High Performer in Product Data Management


Ease of Doing Business

We are your partners from the first contact with sales through to implementation, training, and ongoing support. No other team can match our experience, expertise and level of commitment to you.


Quality of Support

Our Helpdesk Team is legendary. They have ranked in the top 5 globally for three consecutive years by Helpdesk International, an independent professional association and certification body.


Likely to Recommend

We couldn’t be more grateful and proud to have built a customer community that feels like family, and wants to tell the world about us. Our reviews below share that best.


Meets Requirements

Adept is the result of more than 30 years of experience. You’ll have a product that’s full-featured, flexible and powerful enough to handle anything – even use cases not yet imagined.


Ease of Use

Whether you’re searching, viewing, participating in design reviews, checking in/out, working inside a CAD app, sending transmittals, or reporting. . . Adept simplifies how work gets done.

Usability Index
for Product Data Management (PDM)

Usability scores for product data management (pdm) are shown to the right. The chart highlights some of the factors which contribute to a product's overall Usability score. Ease of use, administration, and adoption data is shown in the table to the right.


Implementation Index
for Product Data Management (PDM)

Implementation scores for product data management (pdm) are shown below. The chart highlights some of the factors which contribute to a product's overall Implementation score. Deployment and implementation data is shown in the table to the left.

Relationship Index
for Product Data Management (PDM)

Relationship scores for product data management (pdm) are shown below. The chart highlights some of the factors which contribute to a product's overall Relationship score. Ease of doing business with, quality of support, and likelihood to recommend data is shown in the table to the right.


See how Adept stacks up...

G2-Competitor Compare-w-vault-summer21


Implementation Time (shorter is better):

Implementation Time-Summer21


Net Promoter Score (NPS):

"NPS is a customer satisfaction benchmark that can be obtained through a one-question survey. The purpose of NPS is to gauge customer loyalty to a brand, and how likely they are to recommend your product to a peer. An NPS at-or-above 70 is considered “world class.” Very few businesses achieve an NPS of this caliber. Essentially, this means nearly every customer would advocate for that product." - G2 Crowd



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Our customers have great things to say about us!

"Great Software from a responsive and customer focused company!"

I can easily see all activity related to a specific document and readily provide that information to an auditor.

"Top notch customer service!"

Everything from the Adept experience, the help desk, these folks are top notch with customer service . 

"Adept, document management that actually works with CAD!"

Easy to use workflows keep teams informed and aware of the current status of project work.

"Fantastic experience with a fantastic application!"

It's ease of use, coupled with a straightforward UI, makes this application quite effortless to use and manage.

"Great Document Control system with outstanding Customer Service"

Customer Service is hands down the best I've had the pleasure of working with.

"Synergis Adept... Easy PDM!"

Adept is a straight forward, feature rich, PDM system. The built-in file viewer works with just about everything. 

"Adept makes it easy to control all types of documents."

One very helpful item for me is that we are able to attach files from the Adept data base to our ERP system. 

"Over a decade of fantastic service!"

I have worked with them through two different companies with two different systems and Adept worked smoothly and reliably for both.




Want to Talk about Adept and Get a Free Demo? 

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Frost & Sullivan Customer Service Leader Award 

After their extensive study, Frost & Sullivan found Synergis to be the Customer Service Leader in the global engineering information management market.